A statement (below) issued by SECOM and distributed to its customers on Tuesday morning explains the cause for last Friday’s outage.
This past Friday, January 26th, SECOM experienced a unique outage at approximately 11:00am affecting customer’s Internet traffic being off and on for several hours. It did not affect our point-to-point data circuit customers.
SECOM experienced what is known as a Distributed Denial of Service Attack (DDoS). DDoS attacks are orchestrated by international cyber groups to randomly target and flood Internet connections with arbitrary traffic, which blocks the ability for end users to access the Internet. This could be compared to someone breaking a dam upstream and trying to funnel the water into your garden hose (i.e., movement in both directions becomes very difficult).
This is the first such occurrence of this specific form of DDoS attack that SECOM has experienced in its twenty year existence. That said, neither our protective firewall nor any of our internal network was compromised.
DDoS attacks are becoming more common and are a highly used tactic by cyber-terrorists to wreak havoc on networks across the world. They typically target businesses, Internet service providers and websites.
Fortunately, SECOM gained considerable knowledge from this event and have taken the steps to avoid any reoccurrence. SECOM continuously works to minimize and eliminate these threats to its network. We take pride in our ability to adapt in an expedient and nimble fashion to a constantly
changing technology universe.
We sincerely apologize for any disruption and/or inconvenience this may have caused.